Frequently Asked Questions

Ebrora offers 35 AI-powered document generators covering Health & Safety, Quality, Commercial, and Programme categories. You describe your work or upload a document, answer a few tailored questions, and the AI generates a professional, regulation-compliant document in minutes. Tools include RAMS Builder, COSHH Assessment, ITP Builder, Lift Plan, CE Notification, Working at Height Assessment, RIDDOR Report, Traffic Management Plan, and many more.

Most AI tools generate professional Word documents (.docx) that you can edit, brand, and use immediately. Some tools like the ITP Builder generate Excel workbooks (.xlsx) where spreadsheet format is more appropriate.

Yes. Our AI tools are designed around UK construction regulations and standards including CDM 2015, COSHH Regulations 2002, Manual Handling Operations Regulations 1992, LOLER, PUWER, BS 7121, NEC3/NEC4, JCT, and relevant HSE guidance. However, you should always review AI-generated documents before use and verify they meet your specific site requirements.

Free users can generate 1 AI document per month across all tools. Starter subscribers get 30, Professional get 150, and Unlimited subscribers have no cap. Limits reset on your billing date each month.

All users — including Free — have access to every AI tool: COSHH assessments, manual handling, DSE, toolbox talk generator, confined spaces, incident reports, lift plans, and 28 more. The difference between plans is how many documents you can generate per month.

Absolutely. All documents are delivered as standard Word or Excel files that you can edit freely. Add your company logo, adjust content, merge with other documents — they're yours to use however you need.

AI-generated document download links expire 24 hours after generation. Make sure to download your documents promptly. If a link expires, you'll need to regenerate the document.

Our premium templates come in .xlsx and .xlsm (Excel) format. Templates with VBA macros use the .xlsm format. Both can be opened in Microsoft Excel on Windows and Mac.

Yes, all templates work on both Windows and Mac versions of Microsoft Excel. Please note that some advanced VBA macro features may have limited functionality on Mac, but all core features work on both platforms.

Every premium template has a free downloadable PDF that shows the complete layout, all tabs, dashboards, and features. This lets you see exactly what you're buying before you make a purchase. No email required.

Premium template purchases are handled by Gumroad. After payment, Gumroad instantly delivers your Excel file to your email. You can also re-download it anytime from your Gumroad receipt.

When you open an .xlsm file, Excel will display a yellow security warning bar at the top. Click "Enable Content" to activate the macros. If you don't see this bar, you may need to adjust your macro settings in Excel's Trust Center (File > Options > Trust Center > Trust Center Settings > Macro Settings).

Yes. When we update a template with new features or improvements, you can re-download the latest version at any time from your original Gumroad purchase receipt.

Absolutely. We regularly build bespoke Excel tools for construction companies, utilities, and infrastructure firms. Get in touch via our contact form with your requirements, and we'll provide a quote and estimated timeline.

We offer over 500 free templates across 31 categories including permit to work forms, plant check sheets, daily diaries, meeting agendas, induction forms, environmental checklists, and much more. All are professionally designed and ready to use on UK construction sites.

No account required. Free templates can be downloaded instantly by anyone. Simply browse the Free Templates section, find what you need, and click download.

Free templates come in Excel (.xlsx), Word (.docx), and PowerPoint (.pptx) formats depending on the template type. The file format is shown on each template card.

Yes. All free templates are provided for use on your construction projects. You can edit them, add your company branding, and use them commercially. You cannot resell the templates themselves.

Free templates are practical, ready-to-use documents for common site tasks. Premium templates are more sophisticated tools with advanced features like VBA automation, dashboards, calculations, and integrations — designed to save significant time on complex workflows.

Toolbox talks are short safety briefings delivered to site teams before work begins. They cover specific hazards, safe working practices, and regulatory requirements. Our library contains over 1,500 talks across 60+ categories covering everything from working at height to manual handling to COSHH.

Yes, all 1,500+ toolbox talks are completely free to download and use. No account or subscription required.

Toolbox talks are provided as PDF documents that you can print or display on a tablet. Each talk includes key points, hazards, control measures, and space for attendance signatures.

Yes! Our AI Toolbox Talk Builder lets you generate bespoke, site-specific toolbox talks for any activity, hazard, or condition. Describe the topic and the AI creates a professional talk tailored to your specific situation.

Our toolbox talks are designed to support CDM 2015 requirements for worker engagement and providing information. They cover HSE guidance and industry best practice. As with all safety documentation, you should review talks to ensure they're appropriate for your specific site conditions.

We offer four tiers: Free (1 AI document/month, access to all tools), Starter at £9.99/month (30 AI documents/month, all tools, priority support), Professional at £24.99/month (150 AI documents/month, all tools, priority support), and Unlimited at £49.99/month (unlimited documents, all tools, dedicated priority queue).

You can change your plan anytime from your Account Dashboard. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing period.

Subscriptions are processed through PayPal, which accepts all major credit and debit cards as well as PayPal balance. Premium template purchases through Gumroad accept cards, PayPal, Apple Pay, and Google Pay.

Yes, you can cancel anytime from your Account Dashboard. Your access continues until the end of your current billing period. There are no cancellation fees or long-term commitments.

We're developing team plans with shared document limits and centralised billing. For enterprise requirements, contact us with your team size and needs, and we'll provide a tailored quote.

Click "Forgot password" on the login page and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.

For subscriptions, you can cancel anytime and won't be charged again, but we don't offer refunds for partial months. For premium template purchases through Gumroad, contact us if you're unhappy and we'll work to resolve any issues or process a refund if needed.